​Cancellations and Changes to Bookings

Cancellations

For cancellations up to 2 weeks before course commencement, full fees will be refunded except the non-refundable deposit of €150.

For cancellations of 14 days or less, the deposit will be retained and the following percentages of the course fees will be refunded:

  • 7–14 days: 50% of course fees will be refunded.
  • Less than 7 days: 30% of course fees will be refunded.

Once the course has commenced fees will not be refunded irrespective of the circumstances. This includes late arrival/early departure or days missed during the course.

Additional Administration Fee

There is an additional administration fee of €30.00 charged for each booking change after the initial booking. This applies but is not limited to changes of dates, changes of accommodation & of courses.

Additional services that are added after the initial booking (for example, special diet, halal, vegetarian, coeliac, special preferences, additional or reduced number of nights, health insurance etc.) will incur this fee.

It will not apply to upgrades in bookings – i.e. adding a significantly longer course; adding the FIRST transfer after the initial booking.

Exam Preparation Transfer Fee

Please note that the full registration fee of €60.00 applies when you transfer onto an exam preparation course from any other course.


Changes & Refunds

All changes between one course and another, including changing from General English to Exam preparation programmes, are subject to availability and are at the complete and sole discretion of Management.

Students may not change from group to private tuition or opt for less intensive courses, or shorten their course regardless of the reason.

Fees / tuition weeks are non-transferrable. Refunds and credit notes are only given in extenuating and exceptional circumstances and are at the sole discretion of Management.